After my blogging complaint a couple of months ago (January 25th) about wasteful packaging of a knife rack for The Larches, I’m glad to report the US manager overseeing the global packaging initiative at Amazon has written back to say that the UK team has taken up the complaint and looked at the processes involved with the supplier of the knife. She commented:
“They shared the blog with Kitchencraft and Kitchencraft is going to repackage their products for us using minimalistic cardboard box shippable without overboxing. Thx for the feedback!”
So for the future Kitchencraft will mend its ways and provide smaller packs for small items, reducing therefore the paper packing needed. This is good news for the environment.
But the package in question came with the usual Amazon badged box and packaging, so I had assumed that it had come directly from Amazon and from one of its own warehouses.
Amazon’s response shows I was wrong and implies that some and maybe a lot of Amazon’s inventory is sent to customers by suppliers not directly controlled by Amazon. What happens with these other suppliers?
It’s clear that Amazon is concerned enough about the issue of wasteful or poor packaging to have a policy and international initiative on the issue.
As a massive online retailer they should be, particularly since they receive a lot of complaints, like this broader one on an Amazon forum earlier this month “What’s Up with Amazon’s Poor Packaging Lately?“.
But it’s obviously not a simple matter. I’ve complained about wasteful packaging. Others complain about damage from too little packaging!
As a result of my complaint are we going to see a change in packaging policy across all Amazon’s sales, regardless of supplier or country or will this case be a ‘one off’ for the UK with one kitchen equipment supplier?
Ultimately it all depends on the control Amazon has over fulfilment policy and the training of staff across the whole of its operations including both those in Amazon warehouses and those in partner companies who supply goods.
One worry must be that a focus on getting the right packaging for the particular job will lead to slower delivery times across the board. Green policies do not necessarily lead to a faster service. With Amazon expanding its reach into more areas – like specialist sports equipment for instance – these issues may get harder to fix!
We are always glad to have suggestions for improvements at the Larches and rapidly decided we needed to get two new knives – a bread knife and cook’s knife – when our New Year guests commented about the existing ones.
Slitting it open I wondered first if there was anything there. Loads of brown scrumpled up paper tumbled out, but no sign of the rack.
I’m a fan of online shopping because it can save on ‘travel to search’ time and costs. But the calculations from this example about use of resources are pretty scary. Just a hundred similar Amazon deliveries would use up 500 metres of the packing paper, which would either be thrown away or recycled at best. How many trees do you need for this and for the over large packaging?
Out yesterday in the late afternoon, I surprised myself how quickly I could get down to Bassenthwaite’s shoreline. Just 25 minutes walking from The Larches and I was looking across to Ullock Pike and Dodd Wood and facing a stiff wind from the NE, which was furrowing the lake’s surface and throwing up threads of plume as the waves hit the shore. A friendly greeting from a kissing couple was all but lost on the gusting wind.
We’ve been fans of Keswick’s Saturday market for years, so it was natural that we would want to take a look this month at the
Only a mile from Chicago’s downtown skyscrapers, the Lincoln Park market stalls are full of a wide range of produce and provide a marvellous contrast of colours.
But this is not big business like the average 450 acre farms in the prairies of Illinois and Iowa, where millions of tons of field corn (or maize) are grown every year for home beef production, for the rapidly expanding Chinese market and for ethanol production.
The same however does not apply to the farmers’ markets in rural areas where jobs are limited and wages low and unemployment, well over the national rate of 9%, is hitting communities hard.